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Research study on the role of chatbots in healthcare

Healthcare chatbots can become an important tool to support and empower patients and increase efficiency in healthcare. To better understand how chatbots should be designed, the research team would like you to test a fictitious chatbot. The results will help them to better understand the potential of chatbots in healthcare as well as the principles for their development and implementation.

What is a chatbot?
Healthcare chatbots are conversational agents or conversational assistants that simulate conversations with users using either natural language processing or decision tree rules. Chatbots often use text messages to carry on a conversation, and they can be developed with different ‘personality traits’ and interaction styles.

Participate now! (Duration: 10-15 minutes)